Refund & Cancellation Policy
Last Updated: January 31, 2026
Our Commitment to You
"We don't give money back, but we promise to fix it if it breaks."
Strict No-Refund, 100% Support Policy
Digital Product Policy
This is a digital product with instant access. Once you receive your admin link and can access the customization panel, the product has been successfully delivered.
✅ We Guarantee Delivery
You will receive a working product. If there are any technical issues preventing access, we will resolve them immediately.
No Refunds Policy
All sales are final. We do not offer refunds for:
- Change of mind after purchase
- Not liking the design (you have full customization control!)
- Already sharing the link with your partner
- Buyer's remorse or personal reasons
- Duplicate purchases (please check before buying again)
By completing your purchase, you acknowledge and accept this no-refund policy.
100% Technical Support Guarantee
While we don't offer refunds, we guarantee to fix any technical issues. If you experience problems such as:
- Admin link not generating after payment
- Unable to access the customization panel
- Payment processed but no order created in our system
- Link not working or showing errors
- Lost access to your admin panel
- Any other technical failure on our end
🛠️ We Will Manually Fix It
Contact us at nitinbuilds.dev+support@gmail.com and we will:
- Investigate the issue within 24 hours
- Manually generate your admin link if needed
- Restore access to your customization panel
- Fix any technical bugs or errors
- Provide step-by-step guidance to resolve the issue
Resolution, Not Refunds
Our philosophy is simple: We fix problems, we don't abandon customers.
❌ We Don't:
- • Issue refunds
- • Process chargebacks
- • Give money back
✅ We Do:
- • Fix technical issues
- • Provide lifetime support
- • Ensure you get what you paid for
Cancellation Policy
Once payment is processed and your admin link is generated, cancellations are not possible. The product is delivered instantly, and you gain immediate access to all features.
Payment Disputes & Chargebacks
If you initiate a chargeback or payment dispute:
- Your access to the product will be immediately revoked
- We will provide evidence of delivery to your payment provider
- Please contact support first before disputing - we're here to help!
Need Help? We're Here!
Before considering any payment disputes, please reach out to us. We respond quickly and are committed to resolving any issues you face.
Response Time: Within 24 hours (usually much faster!)
💡 Bottom Line: We stand behind our product. If something doesn't work, we'll fix it. No refunds, but 100% commitment to making sure you get a working, beautiful Valentine's experience. Your satisfaction is our priority! ❤️